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United States Department of Agriculture
BPA
Contract #
AG-3144-B-11-0004
USDA Blanket Purchase Agreement for ADAPX
Hardware, Software and Services
For ADAPX Webinar, please visit the Registration
Page.
Here is the overview of NRCS Presentation (PDF)
or (PowerPoint)
BPA OVERVIEW
SIRC is offering a special Blanket Purchase Agreement (BPA) for ADAPX Software
and maintenance against GSA Schedule GS-35F-0149N. SIRC is providing a dedicated
program manager to USDA for this BPA, a dedicated toll-free number, and a
dedicated BPA website.
Dedicated Account Manager
In support of the BPA, SIRC provides an ADAPX focused program manager that is
dedicated to supporting your ADAPX requirements and this BPA. This Program
Manager is responsible for all aspects of BPA management and is fully trained in
all the sales and configuration of all ADAPX products. All sales, order
management and contracting functions are overseen by this individual. Their role
is to help you maximize your utility of your investments in ADAPX technology.
Quarterly Training Webcast
SIRC also provides a quarterly training webcast to the USDA for up to 100
participants. These webcasts include information regarding new product releases,
product patch / upgrade information or short trainings should the need arise and
will be made available in an archived database.
Dedicated Phone Lines
In addition to the direct access to ADPAX service representatives for
maintenance and technical support, SIRC provides a dedicated a phone line to be
used exclusively for activities supporting this BPA. Both toll and toll-free
lines are available. This number is included on all quotations, emails,
website(s), and other documentation regarding this BPA. Additionally, this phone
line is answered by a "pool" of individuals. Consequently, during regular
business hours, this line is always answered by a live person and customers are
not routed to voicemail. The use of this line helps to enable immediate customer
service/action to take place.
Additionally, a dedicated email address is available in support of this
BPA. BPA.ADAPX-USDA@SIRC.NET as
with the the phone lines, is routed to all individuals at SIRC that support this
BPA. In this manner, any inquiries received via email are addressed as quickly
as possible and enable the quickest execution for all customer service actions.
Please contact us for Special BPA Pricing.
For Ordering, Quoting and Product Information please
contact:
Jessica Johnson
Dedicated Sales
Representative
Adapx Government at
SIRC
Office:
703-665-0809
Toll Free:
1-888-388-1448
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